Service—Customer Support Programs
> Planned Maintenance  > PM Inspections (PMI)  > Repair and Maintenance (R & M) 
> Oil & Wear Analysis (KOWA)  > Extended Coverage (Advantage) 
> Track Management (TMS)  > Remote Fleet Monitoring (Komtrax) 
Keep Your Equipment At Peak Performance
Your Komatsu distributor offers Preventive Maintenance Inspections (PMI) designed to keep your equipment operating at peak performance for high production. Performed by Komatsu-trained experts, PMI include:
  • Visual Walk-Around Inspection
  • PM Clinic
  • PM Tune Up

    Visual Walk-Around Inspection
    Your Komatsu distributor provides a general on-site inspection of your equipment. The Walk-Around helps to head off major problems by identifying them while they are small. This inspection follows a systematic checklist to determine if anything needs further, in-depth inspection or repair. Komatsu-trained technicians know your equipment and perform the Walk-Around with a keen eye towards safety as well as wear and tear on all critical areas of your machine.

    PM Clinic
    PM Clinics are machine-specific, comprehensive inspections designed to monitor the performance of your Komatsu machine. By monitoring key diagnostic measurements, such as engine speeds and hydraulic pressures, your distributor is able to track trends and make recommendations to enhance your machineís performance. PM Clinic covers the Crawler Dozer, Wheel Loader, Haul Truck, Motor Grader and Backhoe product lines.

    PM Tune Up
    PM Tune Ups are Preventive Maintenance Inspections targeting the advanced hydraulic systems on Excavators. In addition to monitoring key diagnostic measurements and tracking trends, as with PM Clinic, PM Tune Ups include any necessary adjustments.

    By reviewing trends and identifying problems early, your distributor can help you minimize downtime and reduce parts and service costs. Youíll head off major problems by fixing them early, and you can rely on your distributorís trained Komatsu experts when work needs to be performed.