Service—Customer Support Programs
> Planned Maintenance  > PM Inspections (PMI)  > Repair and Maintenance (R & M) 
> Oil & Wear Analysis (KOWA)  > Extended Coverage (Advantage) 
> Track Management (TMS)  > Remote Fleet Monitoring (Komtrax) 
Choices for Worry-Free Ownership
Build a Customer Support Program for Your Heavy Equipment
Komatsu Customer Support Programs (CSP) include a range of maintenance services designed for todayís heavy equipment owners. Your Komatsu distributor can help you select the options best suited to your equipment and budget. With CSP, a technician performs the maintenance on-site at a time that best fits your work schedule. Itís quick and convenient. You donít need to worry about having the right tools in the field, getting supplies to the machines, or disposing of waste materials. Itís all taken care of for you with CSP.

Choose the CSP Plan that Works Best for You
Thereís no secret to keeping your machines up and running. Regular maintenance keeps your equipment productive, extends the service life, and identifies potential problems before they become bigger headaches that result in downtime. Itís the proactive way to protect your equipment investment before a failure can occur.

Each CSP is built specifically to meet the needs of an individual customer. You select the length of the coverage term, exactly what services are included in the program, and any other special coverage you might need. From basic performance checks, minor adjustments and fluid analysis to complete repair and maintenance contracts, youíll know your machineís condition and maintenance budget requirements ahead of time. There will be no surprises down the road.

CSP Includes:
  • Planned Maintenance (PM-Pro)
  • PM Inspections (PMI)
  • Repair & Maintenance (R&M)
  • Komatsu Oil & Wear Analysis (KOWA)
  • Komatsu Extended Coverage (ADVANTAGE)
  • Track Management System (TMS)
  • Komtrax